SUBMIT A REPAIR REQUEST

If your toilet won't flush:

Most toilet clogs are caused by a blockage preventing the basin from draining properly. You can typically clear a clog using a plunger. If you don't have one on hand, visit a local hardware store or a big box retailer to pick one up.

With the plunger in hand, press the suction cup over the bottom of the toilet. Press firmly to create a seal and pump the plunger up and down until the water begins to drain. Be careful not to flush the toilet while performing this maneuver, as that could cause the basin to overflow and flood your bathroom.

If you continue to have problems, get in touch with us.

If you lose power in your rental home...

First, contact your utility provider to troubleshoot the issue. There may be local outages impacting your electrical service or a temporary billing issue on your account could be at fault.

After speaking with the electrical company, you should have the information necessary to resolve the problem. If you need any action on our part, give us a call.

If you don't have hot water in your rental home, locate the hot water heater and verify that all of the settings are accurate. If you are using a gas-powered heater, verify that the pilot light is still lit.

If you make any changes to the settings or cycle the system off and back on again, wait at least 15 to 20 minutes before testing the water temperature again.

If your heat or air conditioning isn't working properly, use the central thermostat in your rental home to troubleshoot the problem. Make sure you have set the system to ON and all of the temperature settings are accurate.

Repair calls for issues related to user error may result in fees on your account.

In a true emergency, call 911 for first responder assistance.

For urgent maintenance problems, call our office.